**Last Updated: August 2026**
At **Rustic Retreat Holidays**, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel and holiday services.
## 1. Information We Collect
When you contact us, make an enquiry, request a quotation, or book a travel service, we may collect information such as:
* Full Name
* Phone Number
* Email Address
* Travel Dates
* Number of Travellers
* Destination and Tour Preferences
* Accommodation Preferences
* Payment and booking-related information
* Any other information you voluntarily provide to us
We may also automatically collect limited technical information such as browser type, device information, IP address, and website usage data.
## 2. How We Use Your Information
The information collected may be used to:
* Respond to your enquiries and requests
* Prepare and provide customized tour packages
* Process and manage your bookings
* Communicate booking confirmations and travel updates
* Arrange hotels, transportation, activities, and other travel services
* Process payments and refunds where applicable
* Improve our website, services, and customer experience
* Send important service-related communications
* Prevent fraudulent or unauthorized activities
We do not use your personal information for purposes unrelated to the services you have requested without appropriate consent.
## 3. Sharing of Information
To provide your requested travel services, we may share necessary information with trusted service providers such as:
* Hotels and resorts
* Transportation providers
* Local tour operators
* Activity and excursion providers
* Payment service providers
* Other partners involved in fulfilling your booking
We only share information that is reasonably necessary to provide the requested service.
## 4. Payment Information
Payments may be processed through third-party payment gateways. Rustic Retreat Holidays does not normally store complete debit card, credit card, or banking credentials on its own servers.
Payment information is handled according to the privacy and security policies of the relevant payment service provider.
## 5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor preferences, and enhance your browsing experience.
You may adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functionality.
## 6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
## 7. Third-Party Websites
Our website may contain links to third-party websites, including hotels, payment gateways, social media platforms, or other travel-related services.
Rustic Retreat Holidays is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
## 8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain booking records, comply with applicable legal requirements, resolve disputes, and protect our legitimate business interests.
## 9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, updating, or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below.
## 10. Children’s Privacy
Our website and services are intended for general audiences. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.
## 11. Changes to This Privacy Policy
Rustic Retreat Holidays may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
## 12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
**Rustic Retreat Holidays**
**Phone:** +91 6238814155
**Email:** bookings@rusticretreatholidays.com
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
